Counterfeiting or falsification occurs when someone sells a product pretending to be an authorized reseller or the manufacturer itself, but in fact the products are counterfeit or unauthorized by the real brands.
This practice, in addition to constituting a violation of property rights, exposes the consumer to a series of risks, such as the use of unreliable raw materials, unattested and unapproved processes, a shorter lifespan of the purchased product, lack of warranty and danger to physical integrity.
Always do your research before buying: Research the product and compare prices. Be wary of very low prices, as they may indicate counterfeit products, and report any suspicious activity.
Be suspicious of documents, certificates and other materials of questionable quality, that have been erased, are illegible photocopies or have spelling errors. Pay attention to the equipment’s identification plate.
Through the website, the customer can request a quote, choosing the products and providing the company’s details, and then the sales team will contact them to gather further information. Likewise, by phone, the customer will receive assistance from our sales team and their needs will be promptly met.
Romagnole provides official customer service channels for its customers, such as its official website www.romagnole.com.br/cotacao or by phone 44 3233-8500.
The boleto falsification scam is a criminal practice in which scammers create fraudulent bank slips in order to receive undue payments from unsuspecting victims. They usually do this by intercepting or altering legitimate boletos, replacing the original bank details with those of accounts controlled by them.
Victims often receive boletos that look very similar to the original boletos, and may even contain correct information, such as amounts and due dates. However, the money sent through these boletos goes directly to the scammers, instead of being credited to the legitimate recipient.
To protect yourself against the fake bill scam, it is important to always verify the authenticity of the bills before making the payment. This can be done by checking the beneficiary’s details, comparing them with previously known information and, if possible, confirming with the recipient through secure means of communication, such as telephone or official email. In addition, it is essential to use effective cybersecurity systems to prevent the interception of communications and the tampering of financial documents. All payments are made directly to Romagnole Produtos Elétricos S.A. and never to representatives or third-party companies. Please note this before making any payment, deposit or transfer. If you have any questions, please contact us by phone at 44 3233-8500 for confirmation.